**Last Updated:** [21/08/26]
This Refund & Returns Policy explains the role of **Korvatis** in relation to purchases made through links available on our website.
Korvatis is an independent affiliate website. We may promote products, services, and offers provided by third-party sellers, merchants, producers, marketplaces, and online platforms.
Korvatis does not directly sell the third-party products featured through its affiliate links.
## 1. Our Role
Korvatis does not:
* Process payments for third-party purchases;
* Receive or manage customer payment information;
* Accept or process orders;
* Maintain product inventory;
* Ship or deliver products;
* Provide fulfillment services;
* Receive returned products;
* Approve or process refunds;
* Approve or process cancellations;
* Issue replacements or exchanges;
* Control third-party warranties or guarantees.
When you click a link on Korvatis, you may be redirected to a third-party website, product page, marketplace, merchant, producer, or platform.
If you decide to make a purchase, the transaction is completed directly with the relevant third party.
## 2. Refunds
Refund eligibility, refund periods, refund procedures, conditions, fees, and processing times are determined by the seller, merchant, producer, marketplace, payment provider, or platform responsible for the transaction.
The applicable refund policy may vary depending on:
* The product or service purchased;
* Whether the product is physical or digital;
* The seller or producer;
* The marketplace or platform used;
* The payment method;
* The country or region involved;
* Applicable consumer protection laws;
* The terms presented at the time of purchase.
Before completing a purchase, please review the refund policy provided by the responsible third party.
Korvatis does not have access to or control over third-party refund systems, transaction records, customer accounts, or payment processing.
## 3. Returns
If you purchase a physical product through a third-party website, any return process will generally be governed by the return policy of the seller, merchant, marketplace, or other party responsible for fulfilling the order.
Return requirements may vary and may include conditions relating to:
* Return deadlines;
* Product condition;
* Packaging;
* Return authorization;
* Shipping costs;
* Restocking fees, where permitted;
* Return addresses;
* International shipping;
* Product eligibility.
Korvatis does not receive returned products and does not issue return labels unless expressly stated otherwise.
Please follow the instructions provided by the responsible seller or platform.
## 4. Digital Products
Digital products may be subject to different refund, cancellation, access, and usage conditions.
Depending on the product and the applicable third-party terms, factors that may affect refund eligibility can include:
* The type of digital product;
* Whether access has already been provided;
* The applicable refund period;
* Product usage or consumption;
* Applicable law;
* The policies of the responsible seller or platform.
Please review the applicable terms and refund policy before completing your purchase.
## 5. Cancellations
If you wish to cancel a purchase made through a third-party website, you should contact the seller, merchant, producer, marketplace, payment provider, or platform responsible for that transaction.
Korvatis cannot guarantee that a third-party order can be canceled.
Cancellation rights, deadlines, and procedures may vary depending on the transaction and applicable law.
## 6. Exchanges and Replacements
Korvatis does not directly process exchanges or replacements.
If a product arrives damaged, defective, incomplete, incorrect, or otherwise does not meet the conditions presented by the responsible seller, you should contact the seller or platform responsible for the transaction and follow their applicable procedures.
Your rights may also depend on mandatory consumer protection laws applicable to your purchase.
## 7. Shipping and Delivery Issues
For questions or problems involving:
* Shipping;
* Delivery delays;
* Tracking;
* Lost packages;
* Damaged shipments;
* Customs;
* Import duties or taxes;
* Delivery restrictions;
* Incorrect delivery information;
please contact the third party responsible for shipping or fulfilling the order.
Korvatis does not control third-party shipping carriers, fulfillment processes, delivery schedules, customs procedures, or import requirements.
## 8. Warranties and Guarantees
Any warranty, guarantee, satisfaction policy, or product-specific commitment is provided, if applicable, by the responsible third party.
Korvatis does not independently provide a warranty or guarantee for third-party products or services unless expressly stated otherwise.
Before making a purchase, please review the warranty and guarantee information available directly from the relevant seller, merchant, producer, marketplace, or platform.
## 9. Consumer Rights
Nothing in this Refund & Returns Policy is intended to remove, limit, or override rights that cannot legally be excluded or restricted under applicable law.
Depending on your location and the nature of your purchase, you may have mandatory consumer rights that apply to your transaction with the responsible seller or service provider.
## 10. How to Request a Refund, Return, or Cancellation
If you purchased a product or service through a third-party website after clicking a link on Korvatis, please:
1. Identify the website, seller, marketplace, producer, or platform where you completed the purchase;
2. Locate the order confirmation, receipt, or payment information provided by that third party;
3. Review the applicable refund, return, cancellation, or customer support policy;
4. Contact the responsible seller or platform using its official support channels.
Korvatis generally cannot access or modify third-party orders, payments, customer accounts, delivery information, or refund requests.
## 11. Questions About Korvatis
If you have questions about how Korvatis works or about the information presented on this website, you may contact us at:
**General Contact:** contato@korvatis.shop
**Website:** https://korvatis.shop
Please do not send payment information, passwords, or other sensitive information to Korvatis when requesting general information about the website.
For assistance with a specific purchase, refund, return, cancellation, delivery, warranty, or payment issue, please contact the third party responsible for your transaction.
## Related Pages
For additional information, please review our:
* About Us
* How It Works
* Affiliate Disclosure
* Advertising Disclosure
* Terms of Use
* Privacy Policy
* Cookie Policy
* Shipping Information
* Disclaimer
* Contact
Nothing in this Refund & Returns Policy is intended to exclude, restrict, or override rights that cannot legally be excluded, restricted, or waived under applicable law.